DronesTube.com.ng
Effective Date: February 3, 2025
At DronesTube.com.ng, we strive to provide high-quality drone pilot training courses to help you achieve your goals. We understand that sometimes circumstances may require a refund, and we are committed to ensuring a fair and transparent process.
Refund Eligibility
Full Refund – You are eligible for a full refund if you request it within 7 days of purchase, provided you have not accessed more than 10% of the course content.
Partial Refund – If you have accessed between 10% and 30% of the course, you may be eligible for a 50% refund if requested within 14 days of purchase.
No Refund – No refunds will be issued if more than 30% of the course content has been accessed, or if the request is made after 14 days from the date of purchase.
Refund Process
To request a refund, send an email to [email protected] with your order details, including the purchase receipt and the reason for the refund request.
Our team will review your request and respond within 5 business days.
Approved refunds will be processed within 7 business days, and the amount will be credited back to the original payment method.
Course Cancellations & Technical Issues
If a course is canceled or removed by DronesTube.com.ng before completion, enrolled users will receive a full refund.
If you experience technical issues that prevent access to the course and we are unable to resolve them, you may be eligible for a refund or course credit.
Non-Refundable Items
Digital certificates and course completion badges.
Subscription-based memberships after the trial period.
Courses purchased at a discounted price or during a promotional offer (unless otherwise stated).
By purchasing our courses, you agree to this refund policy. If you have any questions, please contact us at [email protected].
Thank you for choosing DronesTube.com.ng for your drone training needs!